15 Girona St
Building 3
Tremp 25620
10th January 2015
Designer Electronics
58 The High Street
Oxford OX2 8QN
Dear Ms. Brown,
I am writing to complain about a digital clock radio I bought from your company some days ago. When I opened the box, the radio seemed in good condition but when I switched on I could see that it did not work correctly. In the advertisement is offered hundreds of digital radio stations, night light and alarm clock but I can only receive two radio stations, it is impossible to switch off the light and the alarm clock does not work.
I tried to return it to Designer Electronics, but shop assistant was rude and unfriendly with me and she refused to replace it for a radio that works properly. I would be grateful if you could send me a new digital clock radio. I would also appreciate a letter of apology.
I look forward to hearing from you.
Yours sincerely,
Montserrat Sirvant Cuberes
No comments:
Post a Comment