DIGITAL CLOCK RADIO

2 Verge de Montserrat Street

Tremp

25620

11th January 2015

19 Wilcox Street 

Chester

CH2 8NB

Dear Ms. Brown,

I am writing to complain about a digital clock radio I bought from your company last week. At first appearence it seemed good but now it not work correctly. In the advertisement you offer a digital clock radio with hundreds of digital radio stations, night light and alarm clock but I can only receive two radio stations, it is impossible to switch off the light and the alarm clock doesn't work. 

First I tried to return it to Designer Electronics, but the shop assistant was rude and unfriendly and he refused to replace it.

I would be grateful if you could send me a new digital clock radio and I would also like written appology.

I look forward to hearing from you shortly.

Yours faithfully.

Joana Escala Muñoz

Formal Letter

11 Flamicell Steet

Pobla de Segur

25500

11 of January 2015

19 Wilcox Street
Chester
CH2 8NB

Dear Ms. Brown,

I am writing to complain about apair of digital clock radio, that I bought from your shop three days ago.

When I opened the box I found the instructions and then the radio. First of all, I read the instructions. Then I switch on the radio and I set the hour in the clock. When I switch on the radio I found a lot of problems: the radio can only receive two radio stations, is impossible to switch off the light and the alarm clock doesn't work.


I went to the nearest store in my town, Designer Electronics, and I explain the problem to on of your shop assistants and I felt very angry because he was rude and unfriendly in addition to that he refused to replace it. I found this a big absence of professionalism.


I would be grateful if you could replace it as soon as you can. I would also like a written apology.


Yours sincerely,

Eloy Gonzàlez Carreres

FORMAL LETTER-COMPLAIN

15 Girona St

Building 3

Tremp 25620

10th January 2015

Designer Electronics

58 The High Street

Oxford OX2 8QN

Dear Ms. Brown,

I am writing to complain about a digital clock radio I bought from your company some days ago. When I opened the box, the radio seemed in good condition but when I switched on I could see that it did not work correctly. In the advertisement is offered hundreds of digital radio stations, night light and alarm clock but I can only receive two radio stations, it is impossible to switch off the light and the alarm clock does not work.

I tried to return it to Designer Electronics, but shop assistant was rude and unfriendly with me and she refused to replace it for a radio that works properly. I would be grateful if you could send me a new digital clock radio. I would also appreciate a letter of apology.

I look forward to hearing from you.

Yours sincerely,

Montserrat Sirvant Cuberes

Complain

 17 Raval street.

Pobla de Segur

25500
1-9-2014

19 Wilcox Street

Chester

CH2 NB8

Dear Miss Julia,

I am writting to complain about my radio of your company. I bought it in your store on the 58 The Hight Street,  OX2 8QN. At the first moment all was right but with a few hours the digital clock had symptons that something didn't work. After two hours  my fabourite radio station didn't work and the oder too. There are only two radio stations (BBC and Galaxy) that work well. Then when I go to bed was impossible to switch off the light and afte sleeping I woke up late because ofthe alarm clock didn't sound,I prove the alarm clock and didn't work.

 After that I give it to return this radio and the shop assistans had a poor attention with me so I couldn't replace it. I was very unconcidered and I know that your company has more atention whit the customers.

I woud be greetful if there are a way to change and give me a discount to offset all the time that I spend to solve the problem because there are a lot of people that had the same problem.

I look foward te hearing from your a reply.

Your sincerely,

Agapito Gallart i Bernat

formal letter of Enric Boneta

FORMAL LETTER

21 Av. Catalunya

Pobla de Segur

25500

 

10 of Januari 2015

 

19 Wilcox Street

Chester

CH2 NB8

 

Dear Sir/Madam, 

 

I am writing to complain about apair of digital clock radio. I bought from your shop last week. When I opened the box I found the digital clock radio under the instructions and, first of all, I read all the instructions. When I finished I switch on and the digital clock radio doesn't run. There are a lot of problems: can only receive two radio stations, is impossible to switch off the light and alarm clock doesn't work.

I telephoned your shop and spoke to one f your shop assistants. She was rude and unfriendly and she refused to replace it. I feel this is unacceptable service. I am a very busy person and it is difficult for me to get into town easily during shop opening hours.

I would be grateful if you could send me pair of new digital clock radio immediately by retourn of post. I would also like a written apology.

I look foward te hearing from your shortly.

Yours faithfully,

Enric Boneta Perisé